All costs are appeared in Australian dollars and incorporate all charges, where appropriate.
A $11 conveyance expense will be added to your request. This expense covers conveyance of your blooms or hampers anyplace in Australia or around the globe. There is no more to pay.
The standard cost is illustrative of the item imagined. The superior cost (if chose) demonstrates an expansion in size as well as blossom or gourmet nourishment or holder esteem.
All floralicious plans delineated are a manual for the style of blossoms, gourmet sustenances and blessings that will be conveyed. Blossoms, gourmet sustenances, holders and embellishments may fluctuate as indicated by territorial and regular accessibility, or when they don’t meet our quality measures. A few things may not be reasonable to be sent to tropical territories. Now and again, substitutions of identical esteem and quality might be important to satisfy your prerequisites.
Now and again, a few blossoms might be conveyed in bud to give longer delight.
We have some particular terms and conditions for specific items sold on floralicious.com.au, so tap on one of the suitable headings underneath to peruse about the things you ought to know about before buying:
In the event that the item contains liquor
In the event that the item is a gourmet hamper for conveyance inside Australia
In the event that the item is a gourmet hamper for conveyance inside the UK, Europe (EU just) or USA
In the event that the item is from the Season’s Best range for global conveyance
floralicious ensures the freshness, blossom quality and estimation of each floralicious transfer arrange. Each floralicious game plan conveyed by its individuals is made by an expert floralicious flower vendor.
Conveyance will be made on the date asked for and each exertion will be made to meet demands as to favored times, yet just burial service conveyances can be particular as to time.
Protestations must be made inside 48 hours of conveyance to the floralicious flower specialist who conveyed the request.
Uncommon conveyance conditions apply to doctor’s facilities, inns, ships, air terminals, burial service parlors, crematoria and graveyards.
Should you have any further inquiries please call the floralicious Flowerline on 1800 808 500 amid business hours or email us at firstname.lastname@example.org
Cancelations or adjustments to orders must be made inside 24 hours of requesting.
For Products with Alcohol
Liquor conveyance is liable to State alcohol laws. You should be 18 years or more seasoned to arrange or get mixed refreshments. Other authorizing or conveyance limitations may apply in a few States.
For Hampers for Delivery inside Australia
In case of any products being inaccessible, we will substitute different merchandise of proportional or more noteworthy esteem. Where two costs are recorded, the bloom and gourmet hampers envisioned speak to the base or beginning worth. Pick the higher esteem and your request will be expanded in size/esteem contrasted with the picture envisioned.
Hamper costs demonstrated are settled to 30th September, 2017.
Christmas hampers are accessible at taking an interest stores from October to December as it were. Every single other hamper are accessible for conveyance lasting through the year.
Cancelations or changes to orders must be made inside 24 hours of requesting.
Protests must be made inside 48 hours of conveyance to the floralicious flower specialist who conveyed the request, or a claim can’t be handled.
In case of any merchandise being inaccessible, we will substitute different products of an equal or more prominent esteem.
Conveyance is not accessible on Saturdays or Sundays (or open occasions). All conveyances will be made Monday to Friday amid ordinary business hours as it were. If you don’t mind consider this while putting in your request. As our dispatches demand procuring a mark upon conveyance please guarantee somebody will be accessible at the conveyance deliver to get the hamper (conveying to work locales, where conceivable, frequently keeps away from this issue).
Particular planned conveyances are unrealistic, even with notification ahead of time. Our dispatches can’t contact the beneficiary before conveyance. In any case, it is imperative that you give a contact number to the beneficiary so we can get in touch with them if conveyance is impractical after the primary endeavor. You may designate for your blessing to be left with a neighbor or in a protected place if required. In the event that no directions are given the dispatch will leave a gathering card. The beneficiary will then need to call the messenger to rework conveyance.
If it’s not too much trouble take note of that for your hamper to be conveyed on the date you have asked for you should put in your request no less than 2 working days (48 hours) before for conveyance to the UK and no less than 3-7 working days before for conveyances to Europe (EU) and USA.
In the event that you don’t submit your request inside these base lead times, each exertion will be made to convey on your named date, however conveyances might be made up to 2 working days either side of your selected date.
Cancelations or modifications to orders must be made inside 24 hours of requesting.
Plates, glasses and different props are excluded, unless particularly recorded in substance.
Our Season’s Best range has been made to offer you the most ideal esteem. The floralicious flower vendor who makes and conveys your Season’s Best request will make it utilizing the best blooms accessible locally on the day. We exhort demands for particular blooms can’t be met.
floralicious Australia ensures conveyance of Christmas requests in Australia that are put preceding 12.00pm (AEST) on Friday 23 December 2016.
floralicious Australia will bend over backward to convey orders set after the ensured cut-off time of 12.00pm (AEST) on Friday 23 December in any case, contingent upon the conveyance area, conveyance may not happen until Wednesday 28 December 2016.
If it’s not too much trouble take note of that conveyances to some remote or local zones are not secured by this assurance. It would be ideal if you contact the floralicious Australia Customer Service Center on 1800 808 500 for data with respect to conveyances to remote or local zones.
floralicious Australia ensures conveyance of Christmas requests bound for abroad nations that are set before 11.59pm (AEST) on Thursday 22 December 2016.
floralicious Australia will bend over backward to convey universal requests put after the ensured cut-off time of 11.59pm (AEST) on Thursday 22 December 2016 in any case, contingent upon the conveyance area, conveyance may not happen until Wednesday 28 December 2016.
If you don’t mind take note of that conveyances to some remote or provincial territories are not secured by this certification. If you don’t mind contact the floralicious Australia Customer Service Center on 1800 808 500 for data in regards to conveyances to remote or local zones.
Substitutions – Within Australia and Overseas
Because of the extensive volume of requests set for conveyance for Christmas, floralicious Australia claims all authority to make substitutions to the asked for plan style keeping in mind the end goal to guarantee that your request is conveyed, especially for requests set after 11.59pm on Friday 23 December 2016. All substitutions will be made with proper items to the same or more prominent esteem than the first request.
As off 11.59pm (AEST) on Thursday 22 December, floralicious Australia can’t acknowledge cancelations to orders for conveyance up to and including Saturday 24 December 2016.
Conveyance Policy when the beneficiary is not at home to acknowledge your blessing
In circumstances where a beneficiary is not at home to acknowledge your blessing, our dispatches will leave the thing in a protected area if accessible at the conveyance address.
Where a safe area can’t be recognized, our dispatches will leave a “not at home” card in the letterbox of the conveyance deliver encouraging your beneficiary to contact the conveying floralicious flower vendor to orchestrate a re-conveyance. In this occasion, floralicious can’t ensure that a re-conveyance will have the capacity to be made preceding Christmas Day, Sunday 25 December 2016.
Particular Timed Deliveries
floralicious Australia can’t ensure particular coordinated conveyances for Friday 23 and Saturday 24 December 2016. Demands for particular conveyance times will be noted and each endeavor will be made to meet these solicitations anyway we can’t ensure these solicitations.